Damges, Loss & Refunds

A-Ok is not responsible for any damages incurred by Royal Mail. All Orders are double checked before shipping and will not be sent with any defects. Once products have been dispatched via the delivery service by the seller, the risk of loss passes to the customer.

Refunds or exchanges are accepted up to 30 days from the date the customer has received the purchased item(s) and have to be returned in a resellable condition. The customer is responsible for returning postage.

Agreement

By purchasing from A-Ok you are automatically agreeing to the Terms and Conditions as laid out below.

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Copyright Agreement/Legal Info

Copyright of the artwork/designs is retained by A-Ok & the artist and may not be reproduced in any context or media digital or analogue existing or yet to be invented.

Any unauthorised reproduction will result in legal proceedings.

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Shipping

All UK based orders are sent by Royal Mail 1st Class Delivery.

All International orders are sent by Royal Mail Airmail.

When your order is dispatched you will receive a confirmation email.

Please double check the address to which you wisher order to be delivered to. A-Ok holds no responsibility for being supplied with an incorrect postal address and redelivery will be at the cost of the customer.

All items are packaged in acid free tissue paper and posted in recyclable packaging.

If this order is for a special possession, e.g. a Birthday present and you require delivery by a certain date please email the address below with the relevant information and we will do our best to accommodate.

 

info@weareaok.co.uk

 

Privacy

A-Ok respects your privacy and any information provided by you the customer will not be shared to any third parties.